Brand Protection Managed Services

Profits are routinely impacted by unauthorized third parties on eCommerce platforms that tolerate chaos - unless you take control.

Kreller Brand Protection empowers you to take back – and keep – control of price, brand reputation, and customer loyalty on every digital channel so you can grow your business, increase revenue, and wow customers.

Brand Protection team taking down IP infringers

What Makes Kreller Different


Increase sales and recapture lost revenue.

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Employee’s Time
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Software Costs
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Avg. Selling Price
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Sales Revenue

How We Save Our Customers Money

A leading supplier of plumbing parts was facing a global counterfeit issue and came to Kreller for help. We quickly took over to help them regain brand control and lost revenue by taking the following steps:

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Global map of key offenders we contained
Map of offenders that are now controlled


Assess sellers and IP. Conduct test buys to confirm counterfeits and establish a legal foundation for enforcement.


Issue warning and cease-and-desist letters in addition to coordinating with government agencies to prevent entry and eliminate threats.


Enforce IP against infringers via Amazon Patent Evaluation Express Program (APEX). Continuously monitor digital channels.

Are you getting the ROI you deserve?

If you don’t have a managed brand protection program in place, odds are you are losing sales, revenue, and profit to unauthorized resellers. Request a free Revenue Protection Report to gain visibility into the extent of your revenue loss.

People Empowering People

Expert-led. Technology-enabled. Outcome-driven.

Our Human Difference. More Than Technology.

For more than 30 years, Kreller has empowered our customers across the globe by providing the mission-critical information they need to make smarter decisions, improve revenue opportunities, and minimize risks.

We are not an automated software solution; our Brand Protection experts – investigators, analysts, and dedicated account managers – work as an extension of your team every step of the way. From developing brand control strategies, communicating pricing policies, and actioning takedowns right to continued analysis of 24/7 eCommerce monitoring, we go beyond software to maximize your ROI.

Team of brand protection experts
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Dedicated Specialists

Your dedicated account manager (and client portal) will provide regular reporting on all rogue seller activity, enforcement actions, and outcomes.

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Investigators & Analysts

Leveraging 30 years of global experience, Kreller investigators and analysts will uncover and take down even the most sophisticated unauthorized resellers.

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Powered by Technology

Technology agnostic, Kreller utilizes a powerful suite of technologies purpose-built to achieve optimal results across more than 1,050 digital channels.

Photo of Jenn Plumondon, Brand Protection Success

eCommerce is a huge opportunity but it can be a monster that bites. Without your knowledge, rogue sellers will eat your business - your revenue, relationships, resources, and consumer trust - when it shouldn’t be.

Our team can help you get it back under control so you're focused on growing your business and ROI. All of our results are built around maximizing ROI, not just doing transactional tasks.

Jennifer Plumondon

Kreller Brand Success

Want To Learn More?

Let’s schedule a call and discuss how we can help you take back control of eCommerce.

Turnkey Solutions

Control price, presence, and reputation across channels.

Take Control of eCommerce, Don’t Let It Control You.

With investigative expertise supported by cutting-edge technologies, Kreller Global Brand Protection will quickly disrupt key perpetrators undermining your brand positioning and eating your revenue.

Wherever they exist - behind P.O. boxes, shell companies, or name changes  - and however they operate, we will find them, online and off, so you can keep control of your price, quality, and brand reputation.

Maximum Brand Protection
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Control Your Presence

Controlling your presence requires more than just submitting a brand IP infringement through Amazon’s Brand Registry every time a rogue seller appears. We effectively disrupt unauthorized resellers, grey marketeers, counterfeiters, and other trademarks, IP, and copyright infringers with takedowns including support of legal actions across the globe.

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Identify and Eliminate

While monitoring marketplace activities to identify and remove key offenders is an important first step, our online Brand Protection services deliver the capabilities needed to help continually communicate your brand policies and enforce them everywhere they are infringed. Our specialty is eliminating unauthorized sellers from unauthorized platforms.

We protect your brand against the most sophisticated unauthorized activity both online and offline.

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Managed distribution of pricing policies

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Monitoring invoices for unauthorized changes

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Performing test buys and onsite purchases

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Seller takedowns

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Issuance of warning letters

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Coordination with local law enforcement

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Legal filing support including trademark and IP filings

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Locating service addresses for delivery of notices including personal service

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Undercover surveillance of illicit operations to disrupt unauthorized supply of product

Recapture the buy box. Improve margin and gain customer and authorized seller trust.

Kreller Global Brand Protection enables you to take back – and keep – control of your price, margin, quality, and brand reputation, cost effectively. Kreller will monitor, contain, and eliminate unauthorized reseller activity.


See how Kreller Group solved challenges for leading companies

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Case Study - South America
Case Study - Russia
Case Study - Greece




Countries Served


Years in Business

Complex Business Investigations

Investigations, forensic accounting, and fraud risk mitigation from ABAC to ITAR

Fraud Risk Assessments

Evaluation of corporate compliance programs and internal controls

Forensic Accounting

Supply chain fraud investigations, asset tracing, and debt recovery

Corporate Governance

Investigations of code of ethics, ABAC, and local law violations


Enhanced Due Diligence

Risk-based OSINT and HUMINT due diligence services across the globe

Low-Risk Due Diligence

Comprehensive government sanctions, watchlist, and open-source intelligence

High-Risk Due Diligence

Intelligence acquisition with in-country boots-on-the-ground

Credit Reporting

Accurate, up-to-the-date credit reporting directly from the locus of inquiry