Profits are routinely impacted by unauthorized third parties on eCommerce platforms that tolerate chaos - unless you take control.
Kreller Brand Protection empowers you to take back – and keep – control of price, brand reputation, and customer loyalty on every digital channel so you can grow your business, increase revenue, and wow customers.
Our brand protection services are strategic, focused, and impactful. Designed to deliver maximum benefit and accelerate your return on investment.
More than software on autopilot, Kreller is your team’s force multiplier. Led by investigators and leveraging leading technology to protect your brand.
Increase sales and recapture lost revenue.
A leading supplier of plumbing parts was facing a global counterfeit issue and came to Kreller for help. We quickly took over to help them regain brand control and lost revenue by taking the following steps:
Assess sellers and IP. Conduct test buys to confirm counterfeits and establish a legal foundation for enforcement.
Issue warning and cease-and-desist letters in addition to coordinating with government agencies to prevent entry and eliminate threats.
Enforce IP against infringers via Amazon Patent Evaluation Express Program (APEX). Continuously monitor digital channels.
If you don’t have a managed brand protection program in place, odds are you are losing sales, revenue, and profit to unauthorized resellers. Request a free Revenue Protection Report to gain visibility into the extent of your revenue loss.
Expert-led. Technology-enabled. Outcome-driven.
For more than 30 years, Kreller has empowered our customers across the globe by providing the mission-critical information they need to make smarter decisions, improve revenue opportunities, and minimize risks.
We are not an automated software solution; our Brand Protection experts – investigators, analysts, and dedicated account managers – work as an extension of your team every step of the way. From developing brand control strategies, communicating pricing policies, and actioning takedowns right to continued analysis of 24/7 eCommerce monitoring, we go beyond software to maximize your ROI.
Your dedicated account manager (and client portal) will provide regular reporting on all rogue seller activity, enforcement actions, and outcomes.
Leveraging 30 years of global experience, Kreller investigators and analysts will uncover and take down even the most sophisticated unauthorized resellers.
Technology agnostic, Kreller utilizes a powerful suite of technologies purpose-built to achieve optimal results across more than 1,050 digital channels.
eCommerce is a huge opportunity but it can be a monster that bites. Without your knowledge, rogue sellers will eat your business - your revenue, relationships, resources, and consumer trust - when it shouldn’t be.
Our team can help you get it back under control so you're focused on growing your business and ROI. All of our results are built around maximizing ROI, not just doing transactional tasks.
Jennifer Plumondon
Kreller Brand Success
Let’s schedule a call and discuss how we can help you take back control of eCommerce.
Control price, presence, and reputation across channels.
With investigative expertise supported by cutting-edge technologies, Kreller Global Brand Protection will quickly disrupt key perpetrators undermining your brand positioning and eating your revenue.
Wherever they exist - behind P.O. boxes, shell companies, or name changes - and however they operate, we will find them, online and off, so you can keep control of your price, quality, and brand reputation.
Controlling your presence requires more than just submitting a brand IP infringement through Amazon’s Brand Registry every time a rogue seller appears. We effectively disrupt unauthorized resellers, grey marketeers, counterfeiters, and other trademarks, IP, and copyright infringers with takedowns including support of legal actions across the globe.
While monitoring marketplace activities to identify and remove key offenders is an important first step, our online Brand Protection services deliver the capabilities needed to help continually communicate your brand policies and enforce them everywhere they are infringed. Our specialty is eliminating unauthorized sellers from unauthorized platforms.
Managed distribution of pricing policies
Monitoring invoices for unauthorized changes
Performing test buys and onsite purchases
Seller takedowns
Issuance of warning letters
Coordination with local law enforcement
Legal filing support including trademark and IP filings
Locating service addresses for delivery of notices including personal service
Undercover surveillance of illicit operations to disrupt unauthorized supply of product
Investigations
Countries Served
Years in Business
Investigations, forensic accounting, and fraud risk mitigation from ABAC to ITAR
Evaluation of corporate compliance programs and internal controls
Supply chain fraud investigations, asset tracing, and debt recovery
Investigations of code of ethics, ABAC, and local law violations
Risk-based OSINT and HUMINT due diligence services across the globe
Comprehensive government sanctions, watchlist, and open-source intelligence
Intelligence acquisition with in-country boots-on-the-ground
Accurate, up-to-the-date credit reporting directly from the locus of inquiry
