Brand Protection Managed Services

Unauthorized third parties can chip away at your margins, reputation, and customer trust—especially on ecommerce channels where unauthorized sellers often go unchecked.

Kreller Brand Protection helps you take back—and keep—control of your pricing, brand reputation, and customer experience across every marketplace. The result? Stronger growth, higher revenue, and happier customers.

Brand protection managed services

Why Unauthorized Sellers Are a Problem

Your intellectual property is one of your most valuable assets. When your products are sold online, unauthorized sellers can:

Slow down growth

Slow down growth.

Confuse customers

Confuse customers

Damage brand reputation

Damage brand reputation

Undercut pricing and margins

Undercut pricing and margins

How Kreller Protects Your Brand

Control your price, presence, and reputation across all marketplaces.

End-to-End Marketplace Protection

With investigative expertise supported by advanced technology, Kreller disrupts the sellers undermining your brand and cutting into your revenue. Wherever they operate—behind PO boxes, shell companies, or shifting identities—we find them online and off, so you stay in control of your pricing, quality, and reputation.

Take Back Control →

What Makes Kreller Different

Our brand protection services are intentional, focused, and built to deliver real impact. Every strategy is designed to maximize value and reclaim lost revenue.

Our human difference

Why Brands Trust Kreller

Our Human Difference

For more than 30 years, Kreller has helped brands around the world make smarter decisions, protect revenue, and reduce risk.

We’re not a software subscription. We’re investigators, analysts, and dedicated account managers who act as an extension of your team—shaping brand-control strategies, monitoring marketplaces around the clock, contacting unauthorized sellers directly, identifying supply-chain leak sources, and enforcing your rights wherever infringements occur. It’s the human focus and persistence that software alone can’t match.

The Team Behind Your Protection

Dedicated Specialists

Dedicated Specialists

Your account manager becomes your day-to-day partner, delivering clear reporting, ongoing communication, and visibility into every action taken against rogue sellers.

Investigators and Analysts

Investigators & Analysts

With decades of global investigative experience, our team uncovers the source of unauthorized activity and removes even the most sophisticated offenders.

Powered by Technology

Powered by Technology

We’re technology agnostic and use a suite of tools built to deliver results across every marketplace channel. The tech supports the work — but people lead it.

What We Protect You Against

We safeguard your brand from even the most sophisticated unauthorized activity, including:

Managed distribution of pricing and  brand policies

Managed distribution of pricing and brand policies

Warning and cease-and-desist letters

Invoice monitoring for unauthorized changes

Undercover surveillance to disrupt  illicit supply

Test buys and onsite purchases

Removal of unauthorized sellers

Warning and cease-and-desist letters

Invoice monitoring for  unauthorized changes

Removal of unauthorized sellers

Locating service addresses for personal delivery of notices

Legal support for trademark and IP filings

Test buys and onsite purchases

Undercover surveillance to disrupt illicit supply

Legal support for trademark and IP filings

Locating service addresses for personal delivery of notices

Coordination with local law enforcement

Coordination with local law enforcement

Built for Real Business Impact

A leading automotive parts supplier was facing a global surge in unauthorized sellers. After months of trying to manage it internally, they came to Kreller for help.
Within 30 days, unauthorized sellers dropped by 93%. Our team stepped in with a focused, three-step approach designed to quickly regain control:

Global map that shows key offenders
Global map of key offenders we contained
Map of offenders that are now controlled

Detect

We assessed seller activity, verified IP authorization, and performed targeted test buys to confirm counterfeits and build the legal foundation for enforcement.

Contain

We issued warnings and cease-and-desist letters to stop bad actors at the source and eliminate active threats.

Control

We enforced IP against infringers and implemented continuous monitoring across digital marketplaces to keep the problem from returning.

Hear From the Brands We Support

Real clients. Real protection. Real results.

"We are very pleased both with the level and quality of service that we receive from you all at Kreller Brand Protection. All of you are prompt, efficient, professional, and a pleasure to work with. I don't have anything specific to point to that I would change at this point. Our regular check-in meetings are very helpful, and your reports are likewise very helpful."

Tools and Home Improvement Company

“The Kreller Brand Protection is an important piece to our ecommerce strategy. By removing unauthorized sellers, the Kreller Brand Protection has helped us take back control of our pricing and product positioning. This in turn supports our brand and our customers across platforms. We’re grateful for the opportunity to work with the Kreller Brand Protection.”

Sports and Outdoor Company

"We are very pleased both with the level and quality of service that we receive from you all at Kreller Brand Protection. All of you are prompt, efficient, professional, and a pleasure to work with. I don't have anything specific to point to that I would change at this point. Our regular check-in meetings are very helpful, and your reports are likewise very helpful."

Tools and Home Improvement Company

“The Kreller Brand Protection is an important piece to our ecommerce strategy. By removing unauthorized sellers, the Kreller Brand Protection has helped us take back control of our pricing and product positioning. This in turn supports our brand and our customers across platforms. We’re grateful for the opportunity to work with the Kreller Brand Protection.”

Sports and Outdoor Company

Ready to Protect Your Brand?

Take the first step toward restoring control and safeguarding your ecommerce channels.

Get Started →

Frequently Asked Questions

Common Questions About Unauthorized Sellers

Brand Protection Capabilities and Enforcement Process

Request a Brand Protection Assessment

Get a clear, expert review of your unauthorized seller landscape and learn how Kreller can help you regain control across your ecommerce channels.