Kreller Group Privacy Policy
Privacy Statement
Kreller Group, Inc. (Kreller) specializes in providing due diligence and background investigations worldwide on corporations and individuals. As a global company which does a considerable amount of business in the electronic marketplace, we believe that it is our responsibility to set industry-leading standards in our approach to the protection of Personal Information. We comply with the Fair Credit Reporting Act (FCRA), all federal, state and country-specific legal requirements as well as with the U.S. Department of Commerce’s Safe Harbor Principles which apply to Personal Information collected in the European Union. We have adopted the following privacy principles pertaining to how we collect, store, utilize and share information:
Definitions of Terms Used
“Personal Information” means any information that identifies or could be used by or on the behalf of Kreller to identify an individual. Personal Information does not include information that is encrypted or publicly available information that has not been combined with non-public Personal Information.
“Sensitive Personal Information” means Personal Information specifying medical or health conditions, racial or ethnic origin, political opinions or philosophical beliefs, trade union memberships or information concerning the sex life of the individual.
“Agent” means any third party that uses Personal Information provided by Kreller to perform tasks on behalf of or at the instruction of Kreller and who is bound by a Confidentiality Agreement.
Notice, Choice & Onward Transfer
To the extent permitted by the FCRA, the Safe Harbor Agreement and other applicable laws, Kreller reserves the right to process Personal Information in the course of our internal business operation without the knowledge of the individuals involved.
Kreller assures that any Personal Information provided to us or developed by us or our Agents will be kept confidential and secure and will only be used in accordance with the purposes for which it was originally collected and will not be disclosed for any other purpose without the express written consent of the consumer. Kreller does not provide any of your Personal Information to third parties for their marketing purposes.
Kreller will offer individuals the opportunity to choose (opt out) whether their Personal Information is (a) to be disclosed to a non-Agent third party or (b) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. For Sensitive Personal Information, we will give individuals the opportunity to affirmatively and explicitly (opt in) consent to the disclosure of the information to a non-Agent third party or the use of the information for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
If compelled to do so by valid subpoena or court order or other governmental process, Kreller may disclose your Personal Information, as we are legally required to do. We may also use or disclose your Personal Information if necessary to protect and defend the rights or interest of Kreller.
Security and Data Integrity
Kreller combines technical and physical safeguards with employee policies and procedures to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Kreller employs Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our Website. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.
Furthermore, only employees and agents who need the information to perform a specific job are granted access to Personal Information and all employees and agents undergo a thorough background screening and/or vetting process and are kept up-to-date on our security and privacy policies.
Kreller will use your Personal Information only in a manner that is compatible with the purpose for which it was collected or authorized by the individual. Kreller will take commercially reasonable measures to ensure that Personal Information is accurate, complete, current, and otherwise reliable with regard to its intended use.
Access
Upon request, and with proof of identity, we will grant individuals reasonable access to their Personal Information that Kreller holds about them. Kreller will also allow them to correct, amend, or delete that information that is demonstrated to be inaccurate or incomplete except where providing such access would be unreasonably burdensome or expensive in the circumstances, or as otherwise permitted by the FCRA, the Safe Harbor Agreement and other applicable laws.
Enforcement
Kreller will conduct compliance audits of its privacy practices to verify adherence to this Policy and the US Department of Commerce Safe Harbor Principles. If you have a concern or complaint about our handling of your Personal Information, please contact our Privacy Officer, John Twomey, at the address provided below. For any concern or complaint that cannot be resolved in this way, Kreller is a member of the Better Business Bureau’s BBBOnline program. The BBBOnline program serves as an independent recourse mechanism for handling consumer complaints or disputes with respect to Kreller’s privacy practices. For more information related to this service or to file a complaint regarding Kreller’s privacy practices, please go to www.bbbonline.com or call the Better Business Bureau at (703) 247-9333.
Links to Other Sites
This website may contain links to third party sites which operate independently of Kreller. We provide these links merely as a convenience and the inclusion of such links does not necessarily imply an endorsement or warranty of those links or their associated websites. These sites have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these sites.
Updates to this Privacy Policy
Kreller reserves the right to amend this Privacy Policy at any time without notice. However, if we change how we use your Personal Information, we will post the policy change notification on the website and we will update this Privacy Policy accordingly. We encourage you to periodically review this Privacy Policy for the latest information on our privacy and security policies.
Contacting Us
If you have any concerns regarding the collection and use of your Personal Information or any other privacy matters, please contact us at:
Kreller Group, Inc.
817 Main Street, Suite 700
Cincinnati, Ohio 45202
800.444.6361
Effective June 1, 2009
